Systems Design & Integration
Technology is a vital component to your payment processing business. You will need some combination or all of the following technologies:
- Office computers and Laptops with operating systems and application specific software.
- Internal networks
- Internet connectivity
- Corporate intranet
- Contact management software
- Customer service software
- Accounting software
- Software to support agents including providing status on applications, approvals, risks issues, residuals and ongoing support.
- Risks monitoring software
- Phone systems
- Inbound and outbound fax systems
- Digital imaging and storage of documents.
- File building systems for POS terminals
- Communications infrastructure to support POS file downloads
- Location security, access control, alarm, cctv and network services.
Mark Gorge & Associates are members of Microsoft’s Partner Program. We have expertise in Microsoft Office, Project, Visio and Infopath. We can assist you in projects involving the use of SQL database languages, PHP and XML. Our associates are well versed in networks, security and web design. We have extensive experience in specifying telephone systems with voicemail, ACD and call center applications. We have specialists in VOIP and Asterisk.
The proper design and selection of these technologies will allow your business to grow from a solid foundation and to have scale as you evolve and expand. Allow us to help you with your technology solutions.